Customer Support The best way to reach us is via e-mail: info@purseaholic.com -- you can type your message in the field below. Inquiries are generally answered within 24 hours (often much sooner). Via snailmail you can write to us at: Purseaholic
LLC Or by phone: 202-232-2775 - DC Metropolitan Area 877-749-2240 - Toll Free Frequently Asked Questions: How long will it take for my purse to arrive? Orders are generally shipped within two business days; UPS ground delivers in 3-7 business days, and UPS 2nd-day air in 2. How much will I pay for shipping and handling? Shipping to U.S. addresses is $9.95 per order via UPS ground. UPS 2nd-day air is $19.95. International shipping is available, and will be handled individually. Do you have a safe shopping guarantee? Yes - here it is: Purseaholic's Safe Shopping Guarantee We want your shopping experience to be wonderful and worry free. The check-out area of our site is secure, and is administered by Yahoo.com. This means that any information you send us is protected by encryption. Shopping with us is safe. Credit card fraud is virtually nonexistent on the Internet. That said, we want you to know what to do if you detect fraudulent use of your credit card: immediately notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50. If your credit card company does discover credit card fraud and hold you liable for some portion of the unauthorized charges, there is no need to worry, provided the purchase was made through our secure server. Purseaholic.com will reimburse you for the maximum liability of $50. This is standard practice on the Internet, and just part of the reason why Purseaholics nationwide prefer shopping with us.
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